Guarda helps you set a grocery budget, build your list with prices from your selected Kroger store, and estimate your total before checkout. If something isn't working or you have a question, this page is the place to start.
Common questions
I forgot my password
On the sign-in screen, tap Forgot password? and enter your email. We'll send you a six-digit code — enter that code in the App to set a new password. If the email doesn't arrive within a few minutes, check your spam folder.
I didn't get my confirmation email
Confirmation emails can take a few minutes and sometimes land in spam or promotions. If it still hasn't arrived, email us at the address above and we'll confirm the account manually.
Prices look wrong or a product is missing
Guarda currently shows prices only for Kroger-family stores. If you shop somewhere else, you can still add items with your own prices. Prices are estimates and can change in store; not every product is available at every location. Make sure the store selected in Settings matches your trip. If a price looks wrong, send us the product name and store and we'll look into it.
How do I change my store or ZIP code?
Open Settings from the home screen and update your store or ZIP/postal code there. Prices and search results refresh against the new location.
What do I get with Guarda Pro?
Pro removes the free plan's limits on AI-generated lists (5 a month) and photo scans (5 in total), adds in-app price watching and spending insights, and provides higher assistant limits. Reasonable hourly and daily fair-use limits still apply so the service remains reliable for everyone.
How do I cancel my subscription?
Subscriptions are billed by Apple. In Guarda, open Settings → Manage Subscription, or on your iPhone open Settings → [your name] → Subscriptions, tap Guarda, and choose Cancel Subscription. Your Pro access stays active until the end of the period you've already paid for.
I subscribed but Pro isn't unlocked
Open Settings in the App and tap Restore Purchases. Make sure you're signed in to the same Apple Account that made the purchase. If it still doesn't unlock, email us.
How do I delete my account and data?
Open Settings in the App and choose Delete Account. This removes your account and the data tied to it. Deleting your account does not automatically cancel an active subscription — cancel that through Apple as described above.
What happens to the photos I scan?
Barcode scans are processed entirely on your phone. With your permission, meal photos and photos you attach to the AI assistant are sent to Guarda and then to OpenAI for processing. Guarda holds these photos in memory only for the request and does not save them to its servers or database. OpenAI may retain request content for safety checks, normally for up to 30 days, with exceptions. The Privacy Policy covers this in detail.
Report a bug or request a feature
Email us at guardabudget@gmail.com. Bug reports that include what you expected to happen and what happened instead are the ones that get fixed fastest.