Guarda helps you set a grocery budget, build your list against real store prices, and see your total before you get to the checkout. If something isn't working or you have a question, this page is the place to start.
On the sign-in screen, tap Forgot password? and enter your email. We'll send you a six-digit code — enter that code in the App to set a new password. If the email doesn't arrive within a few minutes, check your spam folder.
Confirmation emails can take a few minutes and sometimes land in spam or promotions. If it still hasn't arrived, email us at the address above and we'll confirm the account manually.
Prices come from your selected store and can change during the day, and not every product is available at every location. Make sure the store selected in Settings is the one you actually shop at — prices are per-store. If a price is clearly wrong, send us the product name and your store and we'll look into it.
Open Settings from the home screen and update your store or ZIP/postal code there. Prices and search results refresh against the new location.
Pro removes the free-tier limits: unlimited saved lists, unlimited AI list generation and assistant messages, and Pro-only sorting and filtering. The free tier includes a limited number of AI lists and assistant messages so you can try them before subscribing.
Subscriptions are billed by Apple, so they're cancelled through Apple — not inside Guarda. On your iPhone open Settings → [your name] → Subscriptions, tap Guarda, and choose Cancel Subscription. Your Pro access stays active until the end of the period you've already paid for.
Open Settings in the App and tap Restore Purchases. Make sure you're signed in to the same Apple Account that made the purchase. If it still doesn't unlock, email us.
Open Settings in the App and choose Delete Account. This removes your account and the data tied to it. Deleting your account does not automatically cancel an active subscription — cancel that through Apple as described above.
Barcode scans are processed entirely on your phone. Receipt photos, meal photos, and photos you attach to the AI assistant are sent to our server and on to OpenAI to be read, and are not saved afterwards. The Privacy Policy covers this in detail.
Email us at guardabudget@gmail.com. Bug reports that include what you expected to happen and what happened instead are the ones that get fixed fastest.